Hospitality: Model room & orders with lead-times less than 5 weeks: 100% deposit.
Full production quantity: 50% deposit, 50% prior to shipping.
Residential: 100% upon order.
** Additional charges will be charged for change orders.
All quoted prices are in CDN Dollars. Taxes are Extra.
FOB: Richmond Hill, ON, Canada. Purchaser-arranged third party shipping is preferred. If Lumidesign is required to arrange shipping, the freight charge will be calculated upon receipt of purchase order and will be added to the deposit invoice, due in full prior to shipping. Freight charges are based on ground shipment and delivery may take from 7 to 10 business days within Canada.
Pricing DO NOT include boxing and crating, unless otherwise noted.
Final shipment will be within 2 months of purchase order date unless otherwise agreed. Storage
charges for completed products (when required) will be the client’s responsibility.
TYPICAL LEAD TIMES: 3-5 WEEKS (MODEL ROOM), 4-6 WEEKS (PRODUCTION).
LEAD TIME BEGINS WHEN DEPOSIT IS RECEIVED.
PRODUCTION IS RESERVED ON A FIRST-COME, FIRST-SERVED BASIS.
Expediting orders (when possible) will be charged a 25% EXPEDITING FEE.
All sales are final. No returns and no refunds.
Cancellation of invoice must be received in writing within 48 hours of receipt of invoice. Actual production may not commence until deposit has been received. Shipment of items ordered will not occur until receipt of full payment. Please process all payments in a timely manner to assure your delivery requirements are met.
For custom products, shop drawing approval is required prior to production. No remedies will be made due to the manufacturer’s delay in shipment.
Any claims of damage or disputes arising from inspection of an order must be submitted in writing within 7 days of delivery of goods.
All deliveries must be inspected upon arrival. Damaged goods should be noted on the shipping manifest upon delivery. Failure to do so will result in a forfeiture of any claims. No exceptions will be made.
Lumidesign Inc. reserves the right to take pictures of its products installed by purchaser or agents and to use those pictures and the project names for marketing purposes. We reserve all rights to our product including, but not limited to copyrights, trademarks, and patents.
Thank you for your business!