FAQ

Our lighted mirrors are hardwired directly to a switch. No electrical box is required.

Our lighted mirrors can be dimmed but there is an upgrade charge for the dimming ballast. Contact us for compatible and recommended dimmers.

Our typical lighted mirrors can light up an area that is 30-35 sq.ft without any additional lighting. Some may provide even more.

Contact us directly to find the closest distributor for our products.

The typical lead time is 2 weeks for any stocked item. Custom items will take at least 4-6 weeks.

Yes, we offer builders and developer’s bulk pricing for large volume quantities.

Our lighting fixtures have a matte white finish that is scratch resistant. Our mirror TV’s have a matte black finish.

Yes we can engineer a lighting solution for you, contact us for more information.

Our products are designed and manufactured locally in Canada. We source local suppliers and use the best materials and finishes possible. We fabricate all the mirror’s in house using state of the art sandblasting machinery from Germany.

3 Year Limited Warranty Lumidesign Inc. warrants to the original purchaser that it will repair, exchange or make appropriate adjustments to its backlit mirror product(s) shown to have defects in materials or workmanship which are reported in writing within 3 years from the date of delivery. Lumidesign Inc. is not responsible for installation costs. Lumidesign Inc. will replace any products damaged in transit if notified within 7 days of receipt and if shipment was through one of Lumidesign Inc. carriers. Notification of damaged goods must include a copy of the proof of delivery and description of damaged goods as well as pictures. If the product arrived has visible damage, the extent of the damage must be clearly detailed on proof of delivery receipt. The warranty is void in the event the product is damaged during transit (Not Lumidesign Inc. Carriers), failure caused by abuse, misuse, abnormal usage, faulty installation, failure to follow instructions, damage by accident, improper maintenance, or self repair. At the end of the 3 year expiration of the warranty, Lumidesign Inc. is no longer obligated under any warranty, either expressed or implied, including the implied warranty of merchantability.

Currently our fluorescent lamps last between 20-30K hours. LED panel and hard strip technologies will last for 80K hours.

LED Panel technology provides brighter and perfect even lighting. LED hard strips are better than fluorescent but still cannot provide perfect even lighting.

We currently ship across the entire North America.  Contact us directly for shipping outside of North America.

Our products are individually boxed and the mirror box is always crated to ensure safety during shipping.

Since our products are fabricated in Canada and with the current NAFTA trade laws, there are no duties or any other hidden fees.

Our products start from $500 and above. It is best to contact us directly regarding your project so we can provide the best pricing available.

Our products are easy to maintain.  Simply use NON-AMMONIA glass cleaners to prevent rust and corrosion on the mirror. Prevent large moisture buildups on your mirror or else rusting and oxidization will happen.

We offer a 10% discount to registered interior design and architectural firms.

Our lighted mirrors take only 15 minutes to install. It comes in two components, a lighting fixture and a mirror component. Simply mount the lighted fixture and slide the mirror into the light fixture.

You can build a framed niche that is the same depth of the lighting fixture to achieve a recessed effect. You will however need proper mirror hanging equipment like a glass suction cup.

The lighting fixtures are typically 1.50” to 1.75” Deep. Please contact us for a detailed spec sheet.